1. Scope
This Cookie Policy explains how ReachFlow uses cookies and similar technologies on reachflow.ca and app.reachflow.ca.
2. What cookies are
Cookies are small text files stored by a browser. Similar technologies include local storage, session storage, pixels, and identifiers used to maintain sessions, remember preferences, measure activity, and protect accounts.
3. Categories we use
Strictly necessary
Required for authentication, session continuity, load balancing, fraud prevention, security, and core application functions. These cannot generally be disabled without affecting service operation.
Preference
Remember settings such as language, display options, and other choices.
Analytics
Help us understand usage, errors, performance, and feature adoption. Analytics cookies will be used only where enabled and permitted by law.
Campaign tracking
Customers may enable open or click tracking in messages they send. Customers are responsible for providing any legally required notice or consent to their recipients.
4. Current marketing site
The public ReachFlow landing site is designed to operate without advertising cookies. Essential technical requests, server logs, and security controls may still process basic device and connection information.
5. Managing cookies
You can control cookies through browser settings. Blocking essential cookies may prevent login or other application features from working. Where a consent interface is presented, you may use it to manage optional categories.
6. Changes and contact
We may update this Policy as technologies and practices change. Questions may be sent to support@pixelcode.ca.